In today’s high-touch, fast-paced salon and spa environment, communication isn’t just a skill—it’s a leadership strategy. This powerful session introduces you to
SOS Leadership principles and the core Emotional Intelligence (EI) competencies and Artificial Intelligence (AI) that builds stronger, more connected teams and client relationships.
Learn how to move beyond surface-level exchanges and step into
transformational communication—the kind that inspires trust, loyalty, collaboration and sales! Through real-life salon scenarios, proven strategies, and interactive moments, you’ll gain tools to:
- Communicate with clarity, compassion, and confidence
- Recognize and manage emotional triggers in conversations
- Foster a culture of connection, not just compliance
- Use the Communication Q.U.B.E. method to elevate everyday interactions
- Lead your team with emotional presence and purpose
- Transform service consultations into powerful client experiences
Whether you're a salon or spa owner, manager, or team leader, this class will help you harness the power of EI & AI to become a more effective, heart-centered communicator—in the salon and beyond.
